FREE Ground Shipping on all orders!

    Shipping

    Ā 

    SHIPPING:
    Orders will be shipped within 1 to 3 business days.

    ONLINE EXCLUSIVE STYLES:
    Our online exclusive styles are only available on ShopJAYNE.com. They are shipped directly from the vendor and ship within 1-4 business days.
    RETURNS:
    Merchandise can be returned withinĀ 14 daysĀ of delivery to receive full refund and 30 days of delivery for store credit.Ā Once your return is received and processed, a refund will be issued.Ā 

    EXCHANGES:
    We suggest placing a new order for the item or color or size desired andĀ logging into your customer account to return the original item. At this time, our online store does not offer exchanges at this time.


      IN-STORE RETURNS:
      Return Policy for items purchased in store:

      10 days for a refund to your original form of payment if items are unworn and tags are attached. After the 10 days, you have 30 days for store credit or exchange. An online purchase can be returnedĀ  in-store with a copy of the order confirmation; printed or shown on phone.

      QUESTIONS? Read our full Shipping and Returns Policies here

      Ā *ALL SALE/CLEARANCE ITEMS ARE FINAL SALE

      Five star rating

      ABSOLUTELY love my order!

      I just wanted to let you know that I ABSOLUTELY love my order.Ā  I am so happy with my purchase that was made possible by your company.Ā  Hope you donā€™t get sick of me as I plan on being a return customer. As the Terminator saysā€¦ā€Iā€™ll be back!ā€

      Stephanie S.

      Five star rating

      So happy with my purchase!

      So happy with my purchase! The item arrived much sooner than expected along with a hand written note and inclusive stickers. 12/10 recommended!!

      Alexys V.

      Five star rating

      Will definitely be a return customer!

      I was so impressed with the fast shipping and quality of the shoes. I will definitely be a return customer.

      Courtney R.

      Five star rating

      Very Quick & Easy Transaction

      Very quick and easy transaction. I wonā€™t lie, I thought this site was a scam but Iā€™m happy to say itā€™s not! Iā€™ll definitely shop through them again!!

      Erice R.

      Five star rating

      The staff could not have been more helpful or friendly!

      Although there were no clothes for guys, let me tell you it's the most well-organized, beautiful store for women. Shoes, clothes, accessories, It's well curated and well worth the visit.

      The staff could not have been more helpful or friendly, definitely not pushy but they did not ignore us.

      It's a little treasure in the area and I definitely know where to go for gifts in the future!

      Five star rating

      The service is always great!

      I just wanted to say that I have always loved your store and my purchases were usually from your Highland Park store since I live much closer to there!Ā 

      I go to Lake Geneva every couple of months and always love to go to your store to see the beautiful merchandise.

      The service is always great and working retail myself I know how important that is!

      Thanks for acknowledging my Jayne shopping experience!

      Andee B.

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