Free Shipping on Purchases over $150* • Free Curbside Pick Up
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FAQ

Frequently Asked Questions

Have a question? Search here first! You can also contact us HERE

What are the shipping costs offered?

  • $10 Standard Shipping 
  • $20 2-Day Shipping
  • $40 Next Day Shipping
  • Orders over $150 before tax - FREE! (domestic shipping only)
  • Order processing is usually 1-3 business days

What is your return policy?

  • Merchandise can be returned within 14 days of delivery to receive full refund and 30 days of delivery for store credit.
  • Items must be unworn, unwashed, unaltered and have original tags attached.
  • Items must be free of marks, makeup, perfumes, strong odors, deodorant, smoke and animal hair. 
  • Items must be in original packaging, with all tags attached 
  • Footwear without the original box cannot be returned. Footwear must be in their original boxes free of postage labels. Shoe returns without the original box will be shipped back to the customer with no refund issued. 
  • Items showing signs of wear and/or damage will be returned to the customer with no refund issued. 
  • Buyer is responsible for all shipping costs on returns and exchanges. 
  • All shipping costs are non-refundable. 
  • Items not in original condition or returned out of the 14 day return window will be refused. 
  • Sale, clearance and promotional items (slashed prices) may not be returned or exchanged

Do you offer free return shipping?

  • We do not pay for return shipping.

What items are final sale?

  • Items marked as sale with a slashed sale price. 
  • Items on a promotion
  • Body products
  • Any items received outside of the 30 day return policy may not be returned 

How long do I have from the time of purchase to return my items?

  • 14 days from delivery for a refund back to the original form of payment
  • 30 days from delivery for store credit

Can I send items back together from different orders?

  • Yes! Include packing slips from both orders when returning. 

Do you price match other stores on merchandise?

  • Yes! We do price match from reputable stores as long as the exact size and color can be added to cart. 

 

How long will you hold my in-store curbside pickup?

  • Curbside pickups will be refunded back to store credit after 30 days from the date called. 

 

Do you carry Women's + Men's shoes?

  • We are a women's fashion focused boutique. Our sizing for footwear is always shown in women's US or EU sizing. If a brand or style we carry is considered "unisex" the sizing for that shoe will always be shown in woman's sizing.