Free Shipping on Purchases over $100 • Free Curbside Pick Up

FAQ

Frequently Asked Questions

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What are the shipping costs offered?

  • $10 Standard Shipping 
  • $20 2-Day Shipping
  • $40 Next Day Shipping
  • Orders over $100 before tax - FREE!
  • Order processing is usually 1-2 business days

What is your return policy?

  • Merchandise can be returned within 14 days of delivery to receive full refund and 30 days of delivery for store credit.
  • Items must be unworn, unwashed, unaltered and have original tags attached.
  • Items must be free of marks, makeup, perfumes, strong odors, deodorant, smoke and animal hair. 
  • Items must be in original packaging.  
  • Footwear without the original box cannot be returned. Footwear must be in their original boxes free of postage labels. Shoe returns without the original box will be shipped back to the customer with no refund issued. 
  • Items showing signs of wear and/or damage will be returned to the customer with no refund issued. 
  • Buyer is responsible for all shipping costs on returns and exchanges. 
  • All shipping costs are non-refundable. 
  • Items not in original condition or returned out of the 14 day return window will be refused. 
  • Sale items may not be returned.

Do you offer free return shipping?

  • We do not pay for return shipping.

What items are final sale?

  • Items marked as sale with a slashed sale price. 
  • Body products
  • Any items received outside of the 30 day return policy may not be returned 

How long do I have from the time of purchase to return my items?

  • Merchandise can be returned within 14 days of delivery to receive full refund and 30 days of delivery for store credit.

Can I send items back together from different orders?

  • Yes! Include packing slips from both orders when returning. 

Do you price match other stores on merchandise?

  • Yes! We do price match from reputable stores as long as the exact size and color can be added to cart.