Merchandise can be returned within 14 days of delivery to receive full refund and 30 days of delivery for store credit.
Items must be unworn, unwashed, unaltered and have original tags attached.
Items must be free of marks, makeup, perfumes, strong odors, deodorant, smoke and animal hair.
Items must be in original packaging.
Footwear without the original box cannot be returned. Footwear must be in their original boxes free of postage labels. Shoe returns without the original box will be shipped back to the customer with no refund issued.
Items showing signs of wear and/or damage will be returned to the customer with no refund issued.
Buyer is responsible for all shipping costs on returns and exchanges.
All shipping costs are non-refundable.
Items not in original condition or returned out of the 14 day return window will be refused.
Sale items may not be returned
Please visit our returns portal to begin the return or exchange process HERE.
Orders will be shipped within 1 to 3 business days.
We are not responsible for lost/stolen packages once an order has been shipped. Please reach out to your local post office if your package is missing.
If you have questions about our return policy, or need assistance, please email firstname.lastname@example.org.