Refund policy

RETURNS

• Items must be unworn, unwashed, unaltered, and have original tags attached.
• Items must be free of marks, makeup, perfumes, strong odors, deodorant, smoke, and animal hair. 
• Items must be in original packaging.  
• Footwear without the original box cannot be returned. Footwear must be in their original boxes free of postage labels. 
• Shoes returned without the original box will include a 20% restocking fee in the refund. 
• Shoe boxes returned with postage labels will include a 20% restocking fee in the refund. 
• Items showing signs of wear and/or damage will include a 20% restocking fee in the refund. 
• Buyer is responsible for all shipping costs on returns and exchanges. 
• All shipping costs are non-refundable. 
• Intimates and body products are Final Sale.
• Sale, clearance, and promotional items (slashed prices) may not be returned or exchanged.